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 Roos se oord
OutdoorPAGES-Andre
12-Jan-2009 11:23

Received via e-mail:

Thinking I was going to spoil the family with an outing to a local 'resort' - ROOS SE OORD, we packed the car, and set out for some fishing. All had gone well, until we booked in. Approximately R750 later, we were unpacked in an awful little bungalow. Thin mattresses covered cement bunks. A fridge adorned the 'kitchen' with no running water and an outside toilet with no place to clean your hands afterwards. We were required to evacuate the bungalow by 13:00 the following day. By 08:00 the next morning, the next 'tenants' were at our doorstep and waiting for us to leave. By ten the place was cleaned and signed off so I could reclaim my R300 deposit. By the time we left, the person responsible for repaying my money, was no longer available. The person in the office, however, took my signed paper (apparently the only proof that I haven't stolen the fridge or the mattresses!!!). Believing that I will have no problem getting my money back, we left only to return a couple of days later after no one has contacted me regarding my deposit! I was informed that my paper was not available but the issue will be discussed with the owners of the resort.

I returned today - only to be met with extreme hostility!!
I was made out to be a dishonest, common chancer before I was chased off the property. Even dared to report the issue to local police "as if this is the first time we were threatened with this" (spoken by the owner!!)

I have never been treated l ike this before.

After questioning their ethics of practice, I left.

They have lost at least ONE prospecitve customer! How much further must something like this go before people realise that you cannot treat your customers this way?!

Juna van Wyk
Neonatal Application Specialist
Respiratory Care Africa - Viasys Division
Mobile +27 82 335 0301
Office +27 11 7083926
Fax +27 11 7083936
juna@respiratorycare.co.za
www.respiratorycare.co.za

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REPLY #1

RE: Roos se oord
CeeGee
12-Jan-2009 12:24

Just goes to show. Not only do we have to live with our equipment and possessions been stolen, but now have to accept dishonest resort owners aswell.

Goes a far way of explaining why the security is so bad at Roos se Oord. I propose to open a case with the police and ensure a case number is obtained. This should help with at least the case been investigated.

Wish you luck with resolving the issue. I know that I won't be going to Roos se Oord until such time that the security has been resolved.

I further propose that the email be copied to both the Bank Angler and Stywe Lyne for publication in order to make the people aware of what is going on there.


REPLY #2

RE: Roos se oord
Batman
12-Jan-2009 14:51

Daai plek sien my nie weer nie


REPLY #3

RE: Roos se oord
Nicky
12-Jan-2009 19:30

Dalk weer tyd vir Leon Schuster om met 'n motorboot daar te gaan kuier. Dit is om die minste te sê uiters swak van die bestuur. Net jammer die vis is so mooi daar, anders kon ek ook soos Batman gesê het hulle sien my nooit weer nie. Een geluk is ek sal NOOIT in hulle bungalows slaap nie, baie beter daar in 'n tent op my eie bedchair!!


REPLY #4

RE: Roos se oord
antonb
13-Jan-2009 07:20

Wou die naweek daar gaan kamp het. Gaan my beslis nie sien nie. Weet iemand dalk waar is Bosparadys in Magalies? Sal eerder soontoe gaan.


REPLY #5

RE: Roos se oord
Thanon
27-Dec-2013 11:25

To the moderators of this thread:

Can you please remove my CONTACT details from the email sent by me on 12 January 2009? Prospective visitors to this place phones me weekly for reservations!! For obvious reasons, I am not the right person to phone!



REPLY #6

RE: Roos se oord
Thanon
27-Dec-2013 11:26

To the moderators of this thread:

Can you please remove my CONTACT details from the email sent by me on 12 January 2009? Prospective visitors to this place phones me weekly for reservations!! For obvious reasons, I am not the right person to phone!



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